Frequently Asked Questions
ORDERS & SHIPPING
How long does shipping take?
Standard delivery takes 5–7 business days for the US and Canada, 3–5 business days for UK and Ireland, and 7–14 business days for Australia and New Zealand. Express options are available at checkout.
Do you offer free shipping?
Yes. Free standard shipping on all orders over $50 USD / £50 GBP / €50 EUR.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number by email within 24–48 hours.
Can I cancel or modify my order?
Cancellation requests must be made before the order is processed for shipment. Contact us immediately at support@amara-co.com.
PRODUCTS
How do I know which product is right for me?
Each product page includes full details on benefits, how to use, and who it’s designed for. If you need help choosing, contact us at support@amara-co.com and we’ll guide you.
When will I see results?
Results vary by product and individual. Most customers notice visible improvements within the first 7 days of consistent use.
Are your products safe to use?
Yes. All Amara&Co products are designed for safe home use. If you have a medical condition or are pregnant, consult your doctor before use.
Are your products tested?
All products are clinically inspired and selected for quality and effectiveness before being added to our collection.
RETURNS & REFUNDS
What is your return policy?
We offer a 30-day money-back guarantee on all eligible products. Items must be returned in their original condition.
How do I initiate a return?
Contact us at support@amara-co.com with your order number. We will guide you through the return process within 24 hours.
How long does a refund take?
Once your return is received and processed, please allow up to 7–10 business days for the refund to appear on your original payment method.
PAYMENTS
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, PayPal and Shop Pay. Buy now pay later options are available at checkout.
Is my payment information secure?
Yes. All transactions are encrypted and processed securely through Shopify Payments. We never store your card details.
CONTACT
How do I contact support?
Email: support@amara-co.com
Phone: +1 850 242 0074
We respond within 24 hours, 7 days a week.